Ort.

It is time that we as designers shift our conversations from the new cool color palette, the gradient and the drop shadow effects and the latest shots on dribbble to creating compelling killer user experiences. This is how great products are built.

Software developers need to look at privacy the same way we’ve learned to look at security: it’s not an add-on or a feature that customers have to turn on, it’s something built-in that shouldn’t be turned off.

Her phone line was tied up, so I emailed her: “You’ve gone viral!”

She replied: “Could you tell me what viral means?”

Reacting well to competition requires critical analysis of your own product and its shortcomings, and a complete, open-minded understanding of why people might choose your competitors.